Returns & Exchanges

We love our range and hope you do too! But should you wish to return an item, we are happy to offer store credit or exchange for change of mind. A refund will be offered if the product is faulty. If you wish to return an item, please first contact us at hello@thesocietyinc.com.au

RETURNS & EXCHANGES

If returning an item to exchange or for a store credit, item must be unused and in the same condition that you received it with original packaging & screws.

Please note there is a 30 day limit on exchanges. We are unable to offer free shipping for change of mind returns. Shipping for returns is made at your own cost. 

REFUNDS

In the unfortunate event of goods arriving damaged and/or faulty, please contact us immediately at hello@thesocietyinc.com.au with a description and photos of the defect.

We are happy to offer a refund for faulty product. You will be credited the refund amount for the cost of the item back via original payment method upon receipt of the returned items. Please note we do not refund the original shipping cost. For international orders, any custom duties or taxes will not be refunded.

  • SYDNEY SHOP & STUDIO 3.02 75 Mary Street St Peters NSW 2044
  • MONDAY - FRIDAY 10AM-4pm OR BY APPOINTMENT
  • 02 9516 5643
  • SYDNEY SHOP & STUDIO 3.02 75 Mary Street St Peters NSW 2044
  • 02 9516 5643
  • MONDAY - FRIDAY 10AM-4pm OR BY APPOINTMENT