CLOSING DOWN | 70% OFF SITEWIDE SALE ON NOW

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Shipping & Handling

SHIPPING

WAREHOUSE CLOSING DOWN SALE

Due to an exceptionally high volume of orders during our Warehouse Closing Down Sale, our processing and shipping times are longer than usual. Please allow up to 8 business days for our team to dispatch your order. We appreciate your patience and understanding during this busy period.

 

SHIPPING OPTIONS & TIMEFRAMES 
AusPost Standard - Approximately 2-7 business days depending on your location in Australia.

Large Items | Freight To Be Quoted - For large, bulky items and furniture pieces we are happy to investigate a delivery cost to your address.

Please note in times of high volume (pre-orders, sale periods & holidays) there may be some delays.

INTERNATIONAL SHIPPING

We love to see The Society inc range all over the globe! Orders outside of Australia can be placed online for most products (furniture & bulky items excluded). Shipping costs are based on Australia Post Standard and Express international rates.

DUTIES & TAXES

Depending on the destination country, some custom duties and taxes may be applied upon arrival. Any custom charges are the responsibility of the recipient, not The Society inc.

ORDER CANCELLATION

If you need to cancel an order, change the shipping address or add/remove items from your order please contact us at hello@thesocietyinc.com.au as soon as possible. Once we receive an order, our packing team is notified which means there is a short window to modify or cancel your order.

In the event your order has already shipped, any changes or cancellation would be subject to our Return & Exchange policy.

PACKAGING

We reuse and recycle packaging wherever possible. We try to use only cardboard or recyclables but should extra care be needed for delicate items, we either reuse bubblewrap from parcels we have received or use EnviroBubble. Where possible we use compostable satchels for small parcels.

We are continually striving to find more sustainable packaging solutions, so if you have any feedback or suggestions we'd love to hear!

PRICING

Prices on our online store are in Australian dollars

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